Terms of Service
Terms and Conditions
You must be at least 18 years old to use thompsonferrier.com
Information Provided for Delivery
In order to be a Registered User or purchase goods at the Website, you will have to fill out a registration form and/or provide certain information to us; Thompson Ferrier is providing you with access to the Website as a Registered User or purchaser in reliance on the information you provide, which you represent to be complete, true, and accurate. In the event any information you provide to us should change, you agree to update the information immediately.
Thompson Ferrier will not be liable for any damage to you or to others arising out of your failure to provide us with complete, accurate and current information, or for someone else’s use of your user name, payment accounts, or other information. You may not use anyone else’s Registered User account, nor may you permit anyone else to use your account. You agree to be responsible and liable, jointly and severally, for any and all activity that takes place in connection with your account, even if someone else uses your account login or information. In the event you discover or become aware that someone has accessed or used your Registered User account, or has otherwise compromised or breached the security of your account or the Website, you will notify us immediately.
Product Warnings and Use
Finally, Thompson Ferrier wants you to be safe. Therefore, please be sure to trim wick to ¼" before each lighting. Allow cooling before re-lighting. Burn on a heat-resistant surface. Container may become hot to the touch. Do not drop foreign matter or wick trimmings into the candle. To prevent fire and serious injury, burn candles within sight. Keep away from things that may catch fire. Keep out of the reach of children and pets. All fragranced candles are not for consumption. Do not apply on skin. Always store your candles in a cool, dry place away from direct and indirect sunlight to avoid the candle to turn yellow over time.
Choice of Law/ Limitations on Liability
By visiting or using the Website, you agree and acknowledge that all claims, actions, demands, liabilities, damages, losses, costs or expenses (collectively, "Claims") arising out of your use of the Website, including those Claims arising from goods purchased over the Website, shall be governed to the maximum possible extent by the laws of the State of New York, without regard to principles of conflict of laws, and any such action or Claim must be brought and pursued exclusively within the state or federal courts in New York County. Any and all Claims brought by you against us must be brought in accordance with the applicable Rules of the American Arbitration Association (AAA), which proceeding will be held before one arbitrator in New York City and State. Each party shall each pay their own attorneys fees in connection with any arbitration, regardless of any finding of liability.
You agree that you will not join any other user or third party’s claim or arbitration and waive all rights to bring any CLASS ACTION or CLASS ARBITRATION PROCEEDINGS against us.
The Website is offered and operated by Thompson Ferrier from the United States of America. We make no representations or warranties as to the Website or the goods purchased over the Website, which is provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. Furthermore, under no circumstances, including but not limited to negligence, shall Thompson Ferrier be liable for any special, incidental or consequential damages that result from the use of the information or goods sold over our Website, even if we (or an authorized representative of ours) have been advised of the possibility of such damages.
Customer Service and Contact Information
Thompson Ferrier LLC
230 5th Ave, Suite 1004
New York, NY 10001
Call: 1-212-244-2212 (Monday-Friday 9am-5pm Eastern standard time)
Our Intellectual Property
THOMPSON FERRIER and the TF Logo and design are trademarks of Thompson Ferrier LLC, and all content on the Website is governed by the laws of the United States of America and International copyright, trade dress, trademark, patent, and other intellectual property laws, international treaties and conventions. Several of the products sold at the Website are subject to United States design patents, as marked on the packaging thereof. Nothing in these Terms & Conditions grants to any user any license or other rights to use Thompson Ferrier’s intellectual property and Thompson Ferrier reserves all rights not expressly granted under these Terms and Conditions.
Mobile Terms of Service Thompson Ferrier Wholesale
Last updated: April 5, 2023 The Thompson Ferrier Wholesale mobile message service (the "Service") is operated by Thompson Ferrier Wholesale (“Thompson Ferrier Wholesale”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Thompson Ferrier Wholesale’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Thompson Ferrier Wholesale through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Thompson Ferrier Wholesale. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18884971923 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Thompson Ferrier Wholesale mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18884971923 or email firstname.lastname@example.org.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.